SUPPORT

This page provides links for downloading Global Water software, product manuals, product brochures, and additional technical tips.  Depending on the size of the downloads offered on this page and the speed of your internet connection, some files could take several minutes to download.  To download and view Adobe PDF files offered on this page, your computer must have Adobe® Acrobat® Reader™ Version 4.0 or later (available free online).  If you require additional technical support, please contact us.  Our goal is to help you find the best resources for your applications and to offer you any support you may need.

You may also want to visit our client appreciation page to see how other clients have installed their instruments.  (Images change every few days)

On this page:

Global Water Software
Water Level Product Support
Flow Product Support
Sampler Product Support
Water Quality Product Support
Weather Product Support
Remote Monitoring & Control Product Support

Additional Information:

Conversion Factors
Global Water Newsletter
USBR Water Measurement Manual

SOFTWARE

  • Global Access V. 1.1.1 - For use with the FL16S, WL16S, GL500S-2-1 and GL500-7-2 dataloggers interfaceing with the RM100 Radio Telemetry System.  Save this file in a folder of your choosing then unzip it using an extraction tool such as Winzip.  Double click on the file to install the Global Access software.  For instructions on how to use the software please refer to the RM100 Software manual.
  • Flow Monitor V. 2.3.1 - For use with the WL16 and GL500-2-1 dataloggers.  Save this file in a folder of your choosing then unzip it using an extraction tool such as Winzip.  Double click on the file to install the Flow Monitor software.  For instructions on how to use the software please refer to the FL16 manual.  NOTE: This software will not work with the GL500-7-2 data logger nor on any of the older WL15 and GL400 family dataloggers.
  • Global Logger II V. 2.1.2 - For use with the WL16 and GL500 dataloggers.  Save this file in a folder of your choosing then unzip it using an extraction tool such as Winzip.  Double click on the file to install the Global Logger II software.
  • Flow Monitor V. 3.1.2 PDA Software - For use with the CE operating system on handheld PDAs downloading data from FL16, WL16 or GL500-2-1 dataloggers.  Save this file in a folder of your choosing then unzip it usina an extraction tool such as Winzip.  Follow the instructions in the PDA Software Manual to install on the PDA.  NOTE: This software will not work with the GL500-7-2 data logger nor on any of the older WL15 and GL400 family dataloggers.
  • Global Logger II V. 2.10 PDA Software - For use with the CE operating system on handheld PDAs downloading data from WL16 or GL500 dataloggers.  Save this file in a folder of your choosing then unzip it usina an extraction tool such as Winzip.  Follow the instructions in the PDA Software Manual to install on the PDA.
  • USB Drivers - For use with the WL16U, FL16U, GL500U-2-1, and GL500-7-2 dataloggers.  Save this file in a folder of your choosing then unzip it using an extraction tool such as Winzip.  You must install the drivers manually using the Add Hardware tool in the control panel.
  • Global Logger V. 1.50 - For use with the WL15 and GL400 dataloggers.  Save this file in a folder of your choosing then unzip it using an extraction tool such as Winzip.  Double click on the file to install the Global Logger software.
  • Global Logger V. 1.00 PDA Software - For use with the CE operating system on handheld PDAs downloading data from WL15 or GL400 dataloggers.  Save this file in a folder of your choosing then unzip it usina an extraction tool such as Winzip.  Follow the instructions in the PDA Software Manual to install on the PDA.
  • COM 2 Initialization File - Download this file if you do not have access to COM 1 on your computer.  If you are using Windows 95, 98, ME or XP, unzip and save this file as global logger.ini to the Windows directory of your main drive.  If you are using Windows 2000, unzip and save this file as global logger.ini to the WINNT directory of your main drive.  Note, you must follow these instructions exactly for a COM 2 setup to work.
  • DCX Software - For use with the DCX-22 dataloggers.  Save this file in a folder of your choosing then unzip it using an extraction tool such as Winzip.  Double click on the file to install the DCX logger software.  For instructions on how to use the software please refer to the DCX-22 Software manual.

WATER LEVEL PRODUCT SUPPORT

Manuals
WL16 Water Level Recorders Manual
DCX22 Self Contained Water Level Dataloggers Manual
DCX22 Self Contained Water Level Dataloggers Software Manual
WL400 Water Level Sensor User Manual
WL450 Water Level Transmitters Quickstart Guide
WL430 Wastewater Level Sensor Quicksheet
WL700 Ultrasonic Water Level Sensor User Manual
WL900 Radar Level Transmitters User Manual
WA600 Water Alarm User Manual
LevCon Liquid Level Controller
PC300 Process Controller Manual
WL200 Conductivity Level Controller WA400 High Water Alarm Manual
Water Pressure Data Loggers Manual
Water Pressure Data Loggers Manual
Global Logger PDA Software Manual

Old Manuals
WL15 Water Level Logger User Manual (Discontinued Product)
WL14X Water Level Logger User Manual (Discontinued Product)
WL300 Water Level Sensor User Manual (Discontinued Product)
Global Logger Palm Software Manual (Discontinued Product)

Technical Tips
WL16 Water Level Logger

NEW! Global Water software and USB driver installation instructions(video)
NEW! Global Water software connection instructions(video)
NEW! Global Water software features summary(video)
NEW! Global Water software setup menus(video)
Why choose the Serial version over the USB version? (web page)
List of tested PDAs for serial version of datalogger (web page)
Stream gauging station installation instructions (web page)
Why do water level monitors need to have barometric pressure compensation (web page)
Installation tips (web page)
Communication cable diagram
Procedure for calibrating the bar graph to a higher or lower range
Calibrating Level sensors for depth to water readings
Communication protocol
Software downloads

WL300/WL400 Water Level Sensor

WL300/WL400 Quick Reference

WA600 Water Level Alarm Sensor

Water Level Alarm connection diagram
WL15 Water Level Logger (Discontinued Product)

Stream gauging station installation instructions (web page)
Why do water level monitors need to have barometric pressure compensation (web page)
Installation tips (web page)
Short battery life or difficulty downloading data
Logger communication issues
Communication cable diagram
Procedure for calibrating the bar graph to a higher or lower range
Calibrating Level sensors for depth to water readings
Communications commands for the datalogger
WL15 Quick Reference
Software downloads

WL14 Water Level Logger (Discontinued Product)

Communication cable pin out
Installation tips

GB300 Water Level Bubbler (Discontinued Product)

Technical Support Page

Sensors

3 wire sensor wiring diagram
2 wire sensor wiring diagram

FLOW PRODUCT SUPPORT

Manuals
FP101/FP201 Flow Probe User Manual (Silver Computer, Released 4th Quarter 2003)
FL16 Water Flow Logger User Manual
FC200/FC200S Open Channel Flow Monitor User Manual
WMX101 Magnetic Flow Meters User Manual
EX80 Fixed Depth Insertion Magmeter User Manual
EX100/200 Adjustable Depth Insertion Magmeter User Manual
TX80 Fixed Depth Insertion Turbine Flow Meter User Manual
TX100/200 Adjustable Turbine Insertion Flow Sensors Manual
SPX Inline Low Flow Meters Manual
AO55 Blind 4-20mA Output Module User Manual
FT415 Pulse Output Display Module User Manual
FT420 4-20mA and Pulse Output Display Module User Manual
Micro-Flo Paddlewheel Flowmeters Manual
F1000 Paddle Wheel Flow Meters Manual
F400-410 Variable Area Flowmeters Manual
F450 Variable Area Flowmeters Manual
F460 Inline Flow Meters Manual
F550 Panel Mount Flowmeters Manual
CZ2000-CZ50WS Smart Water Flow Water Meters Manual
CZ2000-CZ50WS Smart Water Flow Meters Software Manual

Old Manuals
FP101/FP201 Flow Probe User Manual (Black Computer)
IF200 Insertion Flow Meter User Manual (Discontinued Product)

Technical Tips

FP101/201 Flow Probe

Stream flow measuring instructions (web page)
Stream gauging station installation instructions (web page)
FP101/201 Computer Support, Silver Computer, Release 4th quarter 2003 (web page)
FP101/201 Computer Support, Black Computer, Past Product (web page)
FP101/201 Quick Reference
FL16 Water Flow Logger

NEW! FL16 Software Installation(video)
NEW! FL16 Features and Setup(video)
Insertion Flow Meters

Pipe Layout Recommendations
FT420 High Turbulence Compensation
Programable Logic Controllers Connection Help
Smart Water Flow Meters

Smart Water Flow Meters GSM Power Connection Instructions
Smart Water Flow Meters GSM Installation Overview
Smart Water Flow Meters Direct Connection Overview
Flumes

How to install an Adjust-a-Flume
How to install a Parshall Flume
How to install a Palmer-Bowlus Flume

SAMPLER PRODUCT SUPPORT

Manuals
WS700 Composite/Discrete Water Sampler User Manual
WS750 Wastewater/Stormwater Sampler User Manual
WS700 Refrigerated Sampler User Manual
SP200-SP250 Variable Speed Portable Peristaltic Pump User Manual
SLDG Sludge Samplers Quick Sheet

Old Manuals
SS101 Discrete Stormwater Sampler User Manual (Discontinued Product)
SS201 Discrete Stormwater Sampler User Manual (Discontinued Product)
SS505 Discrete Stormwater Sampler User Manual (Discontinued Product)
WS300 Wastewater Sampler User Manual (Discontinued Product)
RG222 Programmable Tipping Bucket Control User Manual (Discontinued Product)

Technical Tips

An Overview of Global Water's Samplers

SS505 (Discontinued Product)

SS505 Quick Reference

WS300 (Discontinued Product)

WS300 Quick Reference

WATER QUALITY PRODUCT SUPPORT

Manuals
Water Quality Sensors Manual (WQ101 Temperature Sensor, WQ201 pH Sensor, WQ301 Conductivity Sensor, WQ401 Dissolved Oxygen Sensor, WQ600 ORP Sensor)
PH100/PH110 Handheld pH Meters Manual
VARIO Waterproof pH meters Manual
PH1970 Field pH Meters Manual
PH3150i Water proof pH meters Manual
PH3300i Water proof pH meters Manual
EC400 Conductivity Tester Manual
EC500 Conductivity Meters Manual
407303 Temperature Conductivity Meters Manual
6308DT Industrial Dissolved Oxygen Transmitters Manual
D-Opto Optical Dissolved Oxygen Transmitter Manual
DO600 Dissolved Oxygen Meter Manual
407510 Dissolved Oxygen Meters Manual
RE300 Handheld ORP Meters Manual
CL200 Handheld Chlorine Meters Manual
CL500 Online Residual Chlorine Monitors Manual
2020 Portable Turbidity Meters Manual
SMART2 Handheld Colorimeters Manual
CODPlus Portable Colorimeters Manual
SPECTRO Portable Spectrophotometers Manual
WQ710 Turbidity Sensor User Manual
WQ750 Self Cleaning Turbidity Sensor User Manual
WQ770 Turbidity Meter User Manual
2020 Portable Turbidity Meter User Manual
TB500 Online Turbidity Analyzers Manual
407228 pH/mV Temperature Meters Manual
TC-3000 Portable Chlorine/Turbidity/Colorimeter Meters Manual
D-53 Ion Selective Electrode Analyzer Manual
U-10 Multiparameter Water Quality User Manual
U-22XD Water Quality Analyzers Manual
U-22/W-22/W-21/W-23 PC Download Package Manual
U-22/W-22/W-21/W-23 PC Download Package Software Manual
W-22XD/W-23XD Water Quality Analyzers Manual
W-21 SDI-12 Water Quality Multi-Probe Manual
C-1100V Digital diaphragm metering pumps Manual
C-1500N Diaphram Pumps Manual
A-100N Digital Peristaltic Pumps Manual
FVS Flow Verification Sensors Manual

Technical Tips

WQ710

WQ710 measurement diagram

Sensors

3 wire sensor wiring diagram
2 wire sensor wiring diagram

WEATHER PRODUCT SUPPORT

Manuals
Weather Sensors Manual (WE100 Barometric Pressure Sensor, WE300 Solar Radiation Sensor, WE550 Wind Speed Sensor, WE570 Wind Direction Sensor, WE600 Humidity Sensor, WE700 Temperature Sensor User Manual)
WE800 Weather Station User Manual
WE900 4-20 mA Weather Station User Manual
45158 Handheld Anemometers Manual
407112 Portable Wind Meters Manual
407001 Heavy Duty Datalogger Data Acquisition Software Manual
380340 Heavy Duty Datalogger Manual
407119 Hot Wire Anemometers Manual
445580 Handheld Hygrometers Manual
RH520 Handheld Hygrometers Manual
42270/42275/42260/42265 Temperature & Humidity Datalogger Manual
RG200 6" Rain Gauge User Manual
RG333 Auto-Drain Rain Gauge User Manual
RG600 8" Rain Gauge User Manual
RG700 4-20 mA Output Module User Manual
AT210 Soil Moisture Sensor Manual

Technical Tips

WE800/900

WE800/900 Weather Station Stand Diagram

Sensors

3 wire sensor wiring diagram
2 wire sensor wiring diagram

REMOTE MONITORING & CONTROL PRODUCT SUPPORT

Manuals
GL500-2-1 Dataloggers Manual
GL500-7-2 Data Logger Manual
PL200G Garden Hose Data Logger Manual
PL200H Hydrant Data Logger Manual
iRIS 120 Rain Gauge Data Loggers Manual
iRIS 220/320 Wireless Dataloggers Software Manual
iRIS-CAM Wastewater Security Camera Manual
DS4483 Wireless Data Loggers Manual
DS4483 Wireless Data Loggers Software Manual
RM100 Remote Radio Telemetry System Software Manual
SP101 80 mA Solar Panel User Manual
SP102 350 mA Solar Panel User Manual
SIT60 User Interface Manual
SIT60 Hardware Manual
4015 SDI-12 to Analog Converter Manual
4046 Analog to SDI-12 Converter Manual
CR500 Circular Chart Recorders Manual
Circular Chart Recorder w/display
MRC7800 Flow Recorder Manual
VersaChart™ Circular Chart Recorder Manual
VersaChart™ Circular Chart Recorder Modbus Protocol Manual
AD200-1 Single Input Voice Alarm Autodialers Manual
AD200-4 Four Input Voice Alarm Autodialers Manual
CP200 Cellular Autodialers Manual
EZ100 Display User Manual
PC300 Process Controller Manual
WALARM Wind Alarm Controller Manual
LevCon Liquid Level Controller Manual
378 Temperature Controller Manual
3675 pH Controller Manual
6309POT pH/ORP Controller Manual
3101 Conductivity Controller Manual

Old Manuals
GL400-1-1 Global Logger 2 Channel User Manual (Discontinued Product)
GL400-7-1 Global Logger 8 Channel User Manual (Discontinued Product)
Global Logger Palm Software Manual (Discontinued Product)

Technical Tips

GL500 Global Logger

NEW! Global Water software and USB driver installation instructions(video)
NEW! Global Water software connection instructions(video)
NEW! Global Water software features summary(video)
NEW! Global Water software setup menus(video)
List of tested PDAs for serial version of datalogger (web page)
Communication protocol
Software downloads
GL400 Global Logger (Discontinued Product)

Logger communication issues
Procedure for calibrating the bar graph to a higher or lower range
Calibrating Level sensors for depth to water readings
Communications commands for the datalogger
GL400-1-1 pulse channel calibration instructions
GL400-7-1 pulse channel calibration instructions
Software downloads

SIT60

SIT60 Satellite Telemetry How it Works

RM100

NEW! Global Access and USB driver installation instructions(video)
NEW! Radio Modem Network Basics(video)

GL300 (Discontinued Product)

Technical Support (web page)

DS4483

Wireless Data Loggers Installation Guide

Current Splitter

Current Splitter Quick Sheet
Current Splitter Application Drawing

Sensors

3 wire sensor wiring diagram
2 wire sensor wiring diagram

PRODUCTS | ORDERING | NEWS | ABOUT US | SUPPORT | CONTACT | DISTRIBUTORS | LINKS

Global Water Instrumentation, Inc. • 11390 Amalgam Way, Gold River, CA, 95670, USA • 916-638-3429 • globalw*globalw.com
© 2007, Global Water Instrumentation, Inc.

Web page optimized by Helms Web Consulting.